RACI
RACI is an acronym derived from the four key responsibilities most typically used: Responsible, Accountable, Consulted, and Informed. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes
A quick start to digitisation would be to combine the 12 APQC Business processes & Trello cloud based collaboration tool as this will enable you to collaborate into your company. The benefits of this approach are numerous.
By combining a digital strategy and best practice APQC business process you get a rapid understanding of priorities and how to assign responsibilities
Use RACI to assign responsibilities
Assign each of the key 13 APQC Business Processes to the key resources in your company. This will ensure that each resource in your company understands their role and responsibility.